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Liz,

I was able to find this log file, let me know if you need anything else.

Thanks,

Michael

On 2/21/2016 8:08 PM, Elizabeth Jurrus wrote:

Hi Michael,

Sorry for the delay. I think we need more information on the crash. Does windows give you a stack trace or log file?

- liz


On 2/19/16 2:00 PM, Michael Beck wrote:

Hi,

It's been over a month since I have heard a response and was wondering if you received my last inquiry?

Thanks,

Michael

On 1/5/2016 4:34 PM, Michael Beck wrote:

Shireen,

I am now able to process the data from the examples. However, when I try to run my own data ShapeWorks Studio is still crashing. I've provided some pictures and any help would be appreciated.

Thanks,

Michael

On 12/29/2015 5:35 PM, Shireen Elhabian wrote:

Hi Michael,

Please make sure that the path where you saved your dataset doesn't have any spaces. The current implementation doesn't support spaces in the paths hence when it tries to write the groomed files, it can't find a valid path to write into and hence it crashes when you try out the optimization ...

hope this helps ...

Shireen

On 12/28/2015 01:08 PM, Michael Beck wrote:

Support,

I have downloaded ShapeWorks Studio for windows 7 and 10. On both operating systems when I try to run the torus demo the software crashes. I import the torus demo files and they seem to load like they should, but then when I run groom I don't see any results and when I run optimize the software crashes. I have provided pictures of what I see before and after grooming and was wondering if there is something I am doing wrong. I can't get this software to run like I believe it should. Any help would be appreciated.

Thanks,

Michael Beck
Research Assistant
UCAIR


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Log Name: Application
Source: Application Error
Date: 3/2/2016 2:34:52 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: MichaelBeck-Lap
Description:
Faulting application name: ShapeWorksStudio.exe, version: 0.0.0.0, time
stamp: 0x5595a488
Faulting module name: ShapeWorksStudio.exe, version: 0.0.0.0, time stamp:
0x5595a488
Exception code: 0xc0000005
Fault offset: 0x000000000004ca5a
Faulting process id: 0x2658
Faulting application start time: 0x01d174cb2c70cc64
Faulting application path: C:\Program
Files\ShapeWorksStudio\ShapeWorksStudio.exe
Faulting module path: C:\Program Files\ShapeWorksStudio\ShapeWorksStudio.exe
Report Id: 98a630ce-59df-4f6f-9e84-f14ede4ada40
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event";>
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-03-02T21:34:52.918397700Z" />
<EventRecordID>1004</EventRecordID>
<Channel>Application</Channel>
<Computer>MichaelBeck-Lap</Computer>
<Security />
</System>
<EventData>
<Data>ShapeWorksStudio.exe</Data>
<Data>0.0.0.0</Data>
<Data>5595a488</Data>
<Data>ShapeWorksStudio.exe</Data>
<Data>0.0.0.0</Data>
<Data>5595a488</Data>
<Data>c0000005</Data>
<Data>000000000004ca5a</Data>
<Data>2658</Data>
<Data>01d174cb2c70cc64</Data>
<Data>C:\Program Files\ShapeWorksStudio\ShapeWorksStudio.exe</Data>
<Data>C:\Program Files\ShapeWorksStudio\ShapeWorksStudio.exe</Data>
<Data>98a630ce-59df-4f6f-9e84-f14ede4ada40</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

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• Re: [shapeworks-users] Can't get Software to Run, Michael Beck, 03/02/2016

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